The £500 Bottleneck Call.

60 minutes on the phone. One operational problem at your firm, diagnosed. Written punchlist in your inbox within 24 hours.

01What you get

• 60-minute call. Video or phone. Your choice.
• One operational problem, properly diagnosed. You bring the problem. I ask the right questions. We end the call with a clear picture of what is actually going wrong.
• A written punchlist in your inbox within 24 hours. Three to seven specific steps, in order, to fix or reduce the problem. Each step notes whether it is a build, a hire, a process change, or something you can do yourself this week.
• No deck. No sales follow-up. The punchlist is yours. Use it in-house, hand it to another vendor, or come back to me for the build. Your call.

02What it is not

• Not free strategy. I charge for operator time because free calls get commoditised and I end up talking to people who have no intent.
• Not a sales call dressed as a consultation. If the right answer is "do nothing" or "hire a person, not build a system", that is what the punchlist says.
• Not open-ended. One problem, one hour, one punchlist. If your firm has three problems, we pick the most expensive one.

03Who it is for

• Firm owners, managing partners, COOs, or operations directors at law / accounting / recruitment / MSP firms (5–200 staff)
• Anyone about to post a job spec for a junior operational role and wanting a sanity check on the economics
• Anyone with a specific manual workflow burning more senior time than it should
• Anyone who wants to buy the £5K Diagnostic but is not sure the fit is right yet. £500 is the low-friction way to find out.

04Call prep

After payment, an automated email from me with:

• A Calendly link for your 60-minute slot
• Two briefing questions: (a) one-paragraph description of the problem, (b) roughly what it is costing the firm right now
• The question I want you to think about before the call: "If this problem vanished tomorrow, what would my best people do with the time?"

05The £500 credit

If you buy the £5K Operational Diagnostic within 30 days of the call, the £500 you paid here comes off the price. You pay £4,500 for a Diagnostic instead of £5,000. The credit is automatic — mentioned in the punchlist email, applied at invoice.

Full Diagnostic details →